1. Order Processing:

• Orders are typically processed within [insert processing time frame], excluding weekends and holidays.
• Upon processing, you will receive a confirmation email with tracking information.

2. Shipping Methods and Timeframes:

• We offer standard and expedited shipping options for domestic and international orders.
• Estimated delivery – 5 to 7 Days
• Please note that shipping dates and times may vary depending on the location and shipping method selected.

3. Shipping Costs:

• Shipping costs are calculated based on the weight of the package, destination, and selected shipping method.
• Free shipping may be available for orders exceeding a certain value.

4. Shipping Restrictions:

• We currently ship to [list of countries or regions where you ship].
• Certain items may be subject to shipping restrictions based on size, weight, or destination.

5. Order Tracking:

• Once your order has shipped, you will receive a tracking number via email.
• You can track the status of your shipment on our website or the carrier’s website.

Return Policy:

1. Eligibility for Returns:

• We accept returns for eligible items within 3 days of delivery.
• To be eligible, items must be unused, in their original condition, and accompanied by proof of purchase.

2. Initiating a Return:

• Contact our customer service team within 3 days of delivery to request a return authorization.
• You will receive further instructions on returning the item upon approval.

3. Return Shipping:

• Customers are responsible for return shipping costs unless the return is due to an error on our part or a defective item.
• Return shipping charges will apply for damaged items caused by customers.

4. Refunds:

• Refunds will be processed within 1 week to the original payment method used for the purchase, excluding custom art paintings.
• Custom art paintings are final sale and non-returnable.

5. Exchanges:

• We do not offer exchanges for items of different sizes or shapes. Please ensure correctness before ordering.

Contact Us:

For questions or concerns about our shipping and return policy, contact our customer service team at [support@28openseeds.com].

Feel free to use this revised shipping policy for your ecommerce business, ensuring it aligns with your specific requirements and compliance regulations.